The Holistic Highway Services contain links to other websites for your convenience and information. We are not responsible for the privacy practices or the content of those sites.
If you have any questions, email us at email@example.com or write us at:
The Holistic Highway, LLC
89 Woodlawn Ave
Bristol, RI, 02809
Attn.: Privacy Counsel
We can also be reached by phone at 1-717-508-4011.
1. What Personal Information Do We Gather About You?
When you use the Holistic Highway Services by, among other actions, ordering a subscription or other product, providing registration details, setting newsletter preferences, browsing our sites, completing a survey or quiz, entering a contest or otherwise interacting with our Holistic Highway Services, we gather personal information. Personal information is information that identifies you as an individual or relates to an identifiable individual. Several different types of personal information can be gathered when you interact with the Holistic Highway Services, depending on the type of product or service being used. Collection of personal information is necessary to delivering you the Holistic Highway Services or to enhance your customer experience.
We and our service providers collect personal information in a variety of ways, including:
A) Through the Holistic Highway Services.
i. Registration: When you register for a Holistic HIghway Service, we collect personal information. For example, registration on Holistichighway.com can be done by supplying a unique email address and password. Registration to an event or conference requires that you complete a form that will include, at a minimum, your name and email address.
ii. Billing: To subscribe to a Holistic Highway Service or enable payment via the Holistic Highway Services, we collect and use your name, address, telephone number, email address, credit or debit card information and other billing information.
iii. User-Generated Content and Public Activities (Including Comments and Reader Reviews): We offer you opportunities to engage in public activities on Holistichighway.com. “Public activities” are any actions you take on Holistic Highway services that are designed to be visible to other users, including comments, recommendations, reader reviews, ratings or any other items that you submit. If you choose to engage in public activities, you should be aware that any personal information you submit can be read, collected and used by other users of these services. We are not responsible for the personal information you choose to submit in the course of your public activities and we have no responsibility to publish, take down, remove or edit any of your public activities or submissions (except as required by applicable laws).
iv. Contests, Quizzes and Special Offers: The Holistic Highway collects personal information, such as your name and email, from you when you participate in quizzes, contests or special offers.
v. Reader Experience Programs: When you interact with our interactive programs and answer questionnaires, we collect personal information about you.
B) From Other Sources.
i. Publicly available databases, including privately-held marketing and data analytics resources. For example, we may receive demographic information (age, sex, household income, job industry and job title) from these sources.
ii. Joint marketing third party, when they share the information with us.
2. What Do We Do With The Personal Information We Collect About You?
We collect, use or otherwise process personal information as allowed under applicable law, including where based on one or more of the following:
- The consent you provide to us at the point of collection of your personal information;
- The performance of the contract we have with you;
- The compliance of a legal obligation to which we are subject; or
- The legitimate interests of The Holistic Highway, a third party or yourself. “Legitimate interest” is a technical term under the regulation. It means that there are good reasons for the processing of your personal information and measures are taken to minimize the impact on your privacy rights and interests. “Legitimate interest” also references our use of your data in ways you would reasonably expect and that have a minimal privacy impact.
A) Provide the Holistic Highway Services You Request.
We use the information we gather about you to enable your use of the Holistic Highway Services and fulfill your requests for certain products and services, such as providing the Holistic Highway Services’ functionality to you, arranging access to your registered account, providing you with customer service, responding to your inquiries, requests, questions, suggestions, compliments or complaints, completing your transactions, sending you administrative information (such as change of our terms, conditions, or policies) saving your meal plan or dosha quiz results, and enabling you to participate in and renew paid services, promotions, and surveys. We will engage in these activities to manage our contractual relationship with you or comply with a legal obligation.
B) Analysis and Development of New Products and Services.
We perform statistical, demographic and marketing analyses of users of the Holistic Highway Services, and their subscribing and purchasing patterns, so we can analyze or predict our users’ preferences for product and services development purposes, to determine our promotional campaign effectiveness so we can adapt our campaign to the needs and interests of our users, and to generally inform our marketing about the nature of our subscriber base. We use this information for analytical purposes, including analysis to improve customer relationships, to support strategic business decisions and our marketing tactics and to measure and track our brand health. We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, or because we have a legitimate interest in doing so.
C) Customizing Your Experience.
We use the information that we have to better understand you and customize certain features of the Holistic Highway Services to provide you with an enhanced experience including to show you offerings, promotions or products that may be of interest to you, based on the demographic information, type of device you are using to access the Holistic Highway Services, and your usage of the Holistic Highway Services. We will provide personalized services because we have a legitimate interest.
D) Email Newsletters and Other Marketing Activities as well as Facilitating Social Sharing.
E) Administrative Purposes.
We use the information we have about you for the following legitimate business purposes:
- For auditing purposes, to verify that our internal processes function as intended and comply with legal, regulatory and contractual requirements;
- To understand and assess satisfaction with our Holistic Highway Services or our customer care team.
We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, or because we have a legitimate interest.
F) Allowing You to Participate in Sweepstakes, Contests or Other Promotions.
We may offer you the opportunity to participate in a promotion. Some of these promotions have additional rules containing information about how we will use and disclose your personal information. We use this information to manage our contractual relationship with you.
G) Aggregating and/or Anonymising Personal Information.
We aggregate and/or anonymize personal information so that it will no longer be considered personally identifying. We do so to generate other data for our use, which we may use and disclose for any purpose.
H) User Generated Content and Public Activities.
3. With Whom Do We Share The Personal Information We Gather?
A) Sharing With Service Providers.
We contract with other companies, agents or contractors (“service providers”) to provide services on our behalf. These services are, for example, credit-card, payment and billing processing, information technology and related infrastructure provision, customer service, ad serving, email distribution, list processing and analytics, research surveys/interviews and analysis, or promotions management. In the course of performing these services, our service providers have access to your information including your personal information.
B) Sharing With Other Third Parties.
C) Compliance With Legal Process.
We may access, preserve and disclose personal information if we are required to do so by law or we have a good faith belief that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of the Holistic Highway Services; (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions); and (5) cooperate with public and government authorities (which may be outside your country of residence).
D) By Using the Holistic Highway Services, You May Elect to Disclose Personal Information.
i) Public Activities: see above for more details on such activities. Public activities may be included in our feeds, APIs and other distribution formats. As a result, your public activities may appear on other websites, blogs, or feeds.
4. Other Information Collected Using Technology
Other information does not specifically identify you and are collected through technology. It includes tracking information collected by us as well as third parties.
We use various internet technologies to manage, and track the use of, the Holistic Highway Services. We use and disclose this information for any purpose, except where we are required to do otherwise under applicable law. Information that we collect using these technologies is combined with personal information about you. If we combine information with personal information, we will treat the combined information as personal information.
A) Device Information.
We collect information about the computer, mobile device or other device you use to access the Holistic Highway Services, such as Internet protocol (IP) addresses (the region or general location where your computer or device is accessing the Internet), and other transactional information.
B) Cookies, Beacons, Local Storage and Other Similar Technologies.
We use “cookies,” Web beacons, tags and scripts, and other similar technologies including local storage objects such as HTML5. These technologies allow us to manage access to and use of the Holistic Highway Services, recognize you and provide personalization, and help us understand how people use the Holistic Highway Services.
C) Analytics, Log Files and Reading History.
As is true of most web sites, we gather certain information automatically and store it in log files. This information include IP address , browser type, operating system and other usage information about the use of the Holistic Highway Services, including a history of the pages you view.
We automatically combine this collected log-information with other information we collect about you. We do this to improve services we offer you, including customized recommendations, and advertising to improve marketing, and to track access and use of the Holistic Highway Services across the devices that you use to access the Holistic Highway Services.
One of the analytics service providers we use is Google Analytics. To learn more about how Google use data, visit https://policies.google.com/privacy/partners. For opt-out options specific to Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.
5. How Do I Opt Out From Receiving Emails?
You can choose not to receive commercial email messages in the future by either (1) following the “unsubscribe” instructions located near the bottom of each email, or (2) you can email us at firstname.lastname@example.org.
A) Email Newsletters.
The Holistic Highway offers several email newsletters. If you no longer wish to receive a specific newsletter, follow the “unsubscribe” instructions located near the bottom of each newsletter.
6. How Do I Access, Change or Update My Personal Information?
If you would like to request to review, correct, restrict or delete personal information that you have previously provided to us, object to the processing of personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us at email@example.com.
In your request, please state what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.
We will respond to your request consistent with applicable law.
Please note that we may need to retain certain information for record keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion).
Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.
You may lodge a complaint with a data protection authority for your country or region or where an alleged infringement of applicable data protection law occurs. A list of EU data protection authorities is available at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
7. Sensitive Personal Information
Unless specifically requested (for example, in connection with a particular survey or intake form), we ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, criminal background) on or through the Holistic Highway Services or otherwise to us. Any requested information that includes sensitive information about political opinions, ethnicity, race, religion, sex life or sexual orientation can be left unanswered.
8. Data Retention
We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide the Holistic Highway Services to you (for example, for as long as you have an account with us or continue to use the Holistic Highway Services);
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
- Whether retention is advisable in light of our legal position (for example, in light of applicable statutes of limitations, litigation or regulatory investigations).
9. Is My Information Protected?
We seek to protect personal information with reasonable organizational, technological and physical safeguards commensurate to the sensitivity of the personal information. Although we take appropriate measures to safeguard your information, we cannot guarantee its absolute security.To further protect your data, we recommend that you use complex passwords for your accounts with us and for accounts with third parties that you link to any of your accounts with us. Please do not use the same passwords you use for Holistic Highway Services for other services or share your password with unauthorized people. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section above.
10. Children’s Guidelines
We do not knowingly collect or store any personal information from children except as permitted by applicable law.
11. International Transfers
The Holistic Highway is headquartered in the United States. The information you provide to us or that we obtain as a result of your use of the Holistic Highway Services is collected in your country and subsequently transferred to the United States.
Some countries that are not members of the European Economic Area (EEA) are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here). In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.